Refund policy

Refund Policy

We offer a 7-day return policy, meaning you have 7 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition that you received it
• Unused and in its original packaging
• You must provide proof of purchase (order number or receipt)

To start a return, contact us at: [your email]

If your return is accepted:

• We’ll provide instructions on how to send your item back
• Customers are responsible for return shipping costs unless the item is defective or incorrect

Damages & Issues

Please inspect your order upon receiving it. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-returnable items

• Used items
• Items damaged by misuse
• Certain hygiene/personal use products (if applicable)

Refunds

Once we receive and inspect your return:

• We’ll notify you if the refund is approved
• If approved, refunds will be issued to your original payment method within 5–10 business days

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your payment provider
• Then contact us